Support and enhanced services

With Cohesity, we’re doing more with less. As SaaS, it saves us from the monthly drill of patching servers and applications, freeing our people’s time for higher-value work. The total Cohesity experience — security options, SaaS model, and support — was just what we’d hoped for. If we went back in time, we’d make the same decision.”

In my 25-year IT career, Cohesity gave me the best ever help setting up the product. Unlike other vendors, Cohesity didn’t just hand me a 200-page manual. Instead they scheduled a couple of two-hour sessions and got it done. My rep was patient, intelligent, and could not have done a better job.”

Cohesity support is immensely fast, and we get to the right people, right away. Out of our group of data vendors, which is fairly extensive, Cohesity delivers the best support. It sets the tone for the experience and creates loyalty across my team."

I don’t normally indicate 10’s, however, your team has exceeded most vendor’s support services that I have experienced in the 43 years I’ve been in this game. Excellent work, keep it up!"

Cohesity support is the ABSOLUTE BEST I have ever received in my 20 years of IT experience. It’s like you have a Cohesity support agent in your data center. You can’t go wrong with their speed and efficiency. Thanks!"

We experienced a dramatic performance increase with Cohesity and always had a fantastic experience with its support team."